To succeed in the mortgage business this year, you need to be productive. Productivity is key to success in any industry, but it is especially important in the mortgage business. There are a lot of things you need to do to be successful, and if you’re not productive, you will fall behind. But how do you maintain a productive team in 2022?
Provide Career Growth Opportunities
If you want to keep employees happy and productive, you need to provide them with opportunities for career growth. When employees feel like they’re stuck in a dead-end job, they become less engaged and less productive. But when you offer them opportunities to advance their careers, they’ll be more motivated to work hard and do their best.
Even if you can’t offer promotions, can you offer more responsibilities and bonuses? If you show your employees that you’re invested in their growth, they’ll be more likely to stick around and be productive.
Automate and Outsource
Furthermore, stop wasting the time of your employees on tasks that can be automated or outsourced. If there are menial tasks that your employees are doing day in and day out, see if there’s a way to automate them. This will free up their time so they can focus on more important tasks.
For example, in the mortgage niche, you can outsource the mortgage process side of things so that your team can focus on other things; this will make your company more productive as a whole and help you close more loans. For example, services like StraightSource will gather the details of clients, process mortgages, and deliver them to you so that you can focus on your strengths – making the sale and ensuring customer satisfaction
Invest in the Right Tools
Every business uses at least one online tool whether for data management, HR, or marketing. You must make sure your team has the right tools to be productive. The best way to find out is by surveying your team and seeing what they recommend; allow them access to free trials and they can test various tools.
There are also some essential tools that every mortgage company should have such as a quality customer relationship management (CRM) system and a good accounting program. Research the various options and make sure to get opinions from your team before investing in anything.
Share Core Values
As a business grows, owners and managers often worry about whether the company will be able to maintain its culture and values. One way to make sure your team stays on track is by sharing the company’s core values with everyone. This way, everyone is aware of the standards you expect and can be held accountable if they don’t meet them. If everybody understands the culture, you can ensure that all work is completed to a high standard.
Communicate Regularly and Allow Flexible Working Schedules
It’s important to have regular check-ins with your team, whether that’s through weekly meetings or one-on-ones. This way, you can ensure that everyone is on the same page and identify any areas where someone may be struggling. If you have team members who work remotely, or whose schedules are different from the traditional nine-to-five, it’s important to be flexible with their working hours. Trust your team to get the work done, and they’ll be more likely to exceed your expectations.
Since the pandemic, professionals have learned how to be productive at home. Some companies have decided to allow their employees to continue working from home even after things go back to normal. If you’re considering this option for your mortgage company, make sure you have the right systems in place to thrive in this environment!
