\Here are five things about technology that happened last week and how they affect your business. did you miss them?
1 – The Google Workspace package is now available to anyone.
Google announced last week that it would make major changes by deciding to open Workspace to anyone with a Google Account. Previously, some users required organizational access to use additional features such as Sheets, Documents, Meat and Discs. However, full access to the workplace will now be available to all education, business and consumer users. Since most of the features are now free, Google has introduced a new paid layer called Google Workstation Individual, which is aimed at small business owners. (Source: Engadget)
Why it is important to your business:
Although Google has a (paid) version for small business owners, I think many individuals, freelancers and very small companies may be familiar with the features offered in the free version. With these changes, it’s important to evaluate what you’re getting.
2- Yext adds new Gentesk integrations to strengthen the customer support offering.
AI Search Company, Yext, Inc. Zendesk last week joined Inc. in an effort to further empower groups dedicated to customer support. announced several new mergers with (Source: Yext)
Why it is important to your business:
With the new integration, businesses that already use Genteskin’s customer support tools and support responses — launched in May — will be able to provide better support to their customer service agents and customer service. Self-service search through new features like help center search, agency science search and removal, all of which give customers and agents more autonomy as they work to fix a problem.
3 – Bank of America spends over $1 billion annually on cyber security.
According to Brian Moynihan, CEO of Bank of America, cyber security spending has exceeded $1 billion annually. When Moynihan became CEO 11 years ago, cybersecurity cost $300-$400 million a year. Since major cyber attacks on businesses and companies, both federal and private, occurred last year, governments and companies have been forced to update and analyze existing security for cybersecurity. (Source: CNBC)
Why it is important to your business:
Honestly, I don’t think that’s enough. I recently went to my bank for a security check and was surprised by how much of my company’s data had been exposed to fraud. I can assure you that most of your personal and corporate data will be available on the “dark web” (and yes, such as Social Security and Employer ID numbers) and I can assure you that it is difficult to trick the phone into receiving texts. Not there. Message. I strongly recommend that you contact your bank and as a knowledgeable representative check your company’s security systems before anyone discharges your funds. Let’s put such a huge investment of 1 billion dollars.
4 – SurveyMonkey changes its name as it moves beyond Surveys.
SurveyMonkey recently announced that it would be changing its name to Mamitiv as it moves to conduct more surveys. While online surveys are still a big part of the company’s work, Momotiv will focus on selling a variety of business software. Corporate Services Monkey is constantly developing new services and software known as Moment, which are tools to help analyze customer and employee feedback. Business management and newly created products. (Source: Luck)
Why it is important to your business:
It will be exciting to see whether the company’s promised business software will be competitive in the crowded market of CRM, HR project management and collaboration cloud applications. However, you need to make sure that you are not surprised when the familiar monkey disappears.
5-osm raised $16M to automate a range of accounting tasks.
Ossome – an AI-powered accounting platform – shared last week that it has raised $16 million and plans to use the money to help develop new products for international expansion and integration. Based in Singapore, the company primarily focuses on providing online accounting services to small and medium businesses in the ecommerce sector. (Source: VentureBeat)
Why it is important to your business:
The accounting platform stores companies, tags, documents and categorizes them, and automatically generates the documents needed for compliance, while ensuring processes and documents are traced. Especially if it is in the field of e-commerce then it is a must see.
